Account & Wallet
7 questions in this category
Click "Create Account" on any page and fill in your name, email, and phone number. It's free and takes less than 2 minutes. You can also sign up with Google for instant access.
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Your DTS Wallet is a digital balance within your account that you can use to pay for orders. It is funded through cashback rewards (2% on every purchase), referral bonuses, and manual top-ups via bank transfer.
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Go to Account → Wallet → Top Up. Select the amount and pay via card or bank transfer. Top-ups reflect instantly for card payments and within 30 minutes for bank transfers.
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Share your unique referral link from Account → Referrals. When someone signs up using your link and makes their first purchase, you earn ₦500 wallet credit and they get a ₦250 welcome bonus. There is no limit to how many people you can refer.
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Yes, if your wallet balance covers the full order amount. If not, you can use your wallet balance as partial payment and cover the rest with another payment method at checkout.
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Any unused wallet balance will be refunded to your bank account within 7 business days of account closure. Contact support to initiate the process.
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On the login page, click "Forgot Password". Enter your registered email and we'll send a reset link that is valid for 1 hour. If you don't receive it, check your spam folder or contact support.
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